Implement and follow up the optimal staff structure according to the stores’ needs and productivity
targets by coordinating the distribution of budgeted hours and headcount and ensuring their
compliance with applicable local laws and regulations.
Follow up on the weekly zoning plans according to the proper division of tasks by ensuring and
efficient workforce planning (schedules) and employment activities (duties) for existing and new store
Manage the recruitment process, enhance selection tools and methods, conduct interviews as well as
plan and develop strategies and events to increase sources of candidates.
Ensure company policies and procedures are consistently implemented (employee handbook,
reference guidelines or standard operation procedures, uniform procedures, working hours, staff
lockers and the staff room procedures…)
Implement employee relations programs and evaluate their effectiveness (exit interviews, employee
surveys, absenteeism and turnover rates…)
Implement the disciplinary policy based on organizational code of conduct, ensuring that no disparate
impact or other legal issues arise.
Ensure that workplace health, safety and security, comply with local laws, regulations and company’s
code of conduct.
Implement inductions and on-board processes for new hires, re-hires and transfers
Train, guide and motivate shop managers to develop their teams and manage talent ensuring that
employees have the appropriate knowledge, skills, and abilities needed to meet current and future
Conduct performance assessments of store and department managers, identify potentials and develop
training and succession plans.