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Junior IT Field Support Specialist
Job Title
Junior IT Field Support Specialist
Location
UAE, Dubai
Department
Information Technology
Role Purpose
The Junior IT Field Support Specialist is responsible for installing , maintaining and providing technical
support to corporate users .
Key Accountabilities
Inspect personal computer equipment, install hardware and peripheral components such as monitors,
keyboards, printers and disk drivers on user’s premises
Install and conĮgure speciĮed soŌware packages such as operaƟng systems, business applicaƟons and
other oĸce tools
IniƟate systems and network troubleshooƟng and monitoring, and replace defecƟve components as
needed
AƩend unit meeƟngs as required by the hierarchy in order to get informed of new policies and other
services related issues
Place support calls to network soluƟon providers and other IT support companies as requested by the
hierarchy
Communicate with suppliers as requested in order to get the necessary support regarding Brand
CommunicaƟon interface and Įles
Assist the IT team in the pre-opening phase of new stores
Qualifications, Experience, Knowledge
Bachelor's Degree or Technical Degree in computer science
1-2 years of experience in a similar role
Fluency in English
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