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Waiter / Waitress
Job Title
Waiter / Waitress
Location
Kuwait, Kuwait City
Department
Food and Beverage
Role Purpose
Key Accountabilities

Overviews the table section cleanliness and set ups before duty starts.

Assists and guides guests through the menu choice and serves them in a good, proper and hygienic way.

Informs management immediately of any discrepancies or complaints.

Liaises with other outlets and departments to ensure smooth running of the outlet.

Accomplishes different tasks assigned by the Restaurant Manager.

Ensures that employees provide a friendly, courteous, professional and fast service to guests at all times.

Ensures that the log book notes are applied.

Qualifications, Experience, Knowledge
  • High school degree.

§  1-2 years of experience in customer service.

  • Good communication and interpersonal skills.
  • Fluent in English
Competencies
  • Working with people
  • Adhering to principles and values
  • Persuading and influencing
  • Presenting and communicating information
  • Delivering results and meeting customers’ expectations
  • Following instructions and procedures
  • Adapting and responding to change
  • Coping with pressure and setbacks
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