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Cashier
Job Title
Cashier
Location
Qatar, Doha
Department
Shop
Role Purpose
Key Accountabilities
  • Process payment transactions by collecting payment (through cash, check or electronic card), making change, and handing out receipts as per standard procedures
  • Maintain knowledge of current sales, policies regarding payments and security practices, in order to ensure policies are adhered to at all times
  • Open/close cash registers on a daily basis, count money, ensure cash control is maintained, perform handover when applicable and investigate/report any discrepancy
  • Maintain the cleanliness and tardiness of cash drawer (and invoice folder when applicable) throughout the day
  • Keep inventory of sold items; provide sales reports to Shop Manager for sales monitoring purposes and assist the latter in completing and sending the daily sales report
  • Specific for Furnishing/Retail:
  • Greet customers, and compute sales price of purchases by scanning sales tags or typing amounts into the system
  • Specific for Retail:
  • Handle returns and other pertinent alternative to returned items by offering the necessary support and promote gift cards or other support initiatives (like customer satisfaction surveys)
  • Specific for Retail:
  • Remove alarms according to company policy, place purchased items in appropriate container (bag or gift wrapping) as requested by the customer, and congratulate him/her on the purchase
  • Specific for Multimedia:
  • Up-sell and cross-sell products and services in order to reach hourly and daily sales targets, and handle the sales of events tickets
  • Specific for F&B:
  • Coordinate daily with exchange companies for currency exchange and makes sure deposits any excess amount due to this exchange in the bank with the daily sales by filling a report that shows all details
Qualifications, Experience, Knowledge
  • High School Degree
  • Previous experience in a similar field is a major plus
  • Strong knowledge of outlet’s operating procedures
  • Proficiency in MS Office
  • Fluency in English
Competencies
  • Customer Focus
  • Communication Skills
  • Attention to details
  • Teamwork
  • Change and Adaptability
  • Cultural Awareness
  • Initiative
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