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Process payment transactions by collecting payment (through cash, check or electronic card), making change, and handing out receipts as per standard procedures
Maintain knowledge of current sales, policies regarding payments and security practices, in order to ensure policies are adhered to at all times
Open/close cash registers on a daily basis, count money, ensure cash control is maintained, perform handover when applicable and investigate/report any discrepancy
Maintain the cleanliness and tardiness of cash drawer (and invoice folder when applicable) throughout the day
Keep inventory of sold items; provide sales reports to Shop Manager for sales monitoring purposes and assist the latter in completing and sending the daily sales report
Specific for Furnishing/Retail:
Greet customers, and compute sales price of purchases by scanning sales tags or typing amounts into the system
Specific for Retail:
Handle returns and other pertinent alternative to returned items by offering the necessary support and promote gift cards or other support initiatives (like customer satisfaction surveys)
Specific for Retail:
Remove alarms according to company policy, place purchased items in appropriate container (bag or gift wrapping) as requested by the customer, and congratulate him/her on the purchase
Specific for Multimedia:
Up-sell and cross-sell products and services in order to reach hourly and daily sales targets, and handle the sales of events tickets
Specific for F&B:
Coordinate daily with exchange companies for currency exchange and makes sure deposits any excess amount due to this exchange in the bank with the daily sales by filling a report that shows all details
Qualifications, Experience, Knowledge
High School Degree
Previous experience in a similar field is a major plus
Strong knowledge of outlet’s operating procedures
Proficiency in MS Office
Fluency in English
Attention to details
Change and Adaptability
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