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Sales Associate
Job Title
Sales Associate
Algeria, Algiers
Role Purpose
Key Accountabilities

·         Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards

·         Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times

·         Watch for and prevent security risks and the��s and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss

·         Perform physical and electronic inventory of shop products on a regular basis as per company's guidelines in order to ensure accurate stock keeping

·         Specific for Fashion: Take measurements for any needed alteration, assign price according to set price list, fill the alteration book, and notify tailor of the amendments

·         Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets

·         Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products

·         Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations

Qualifications, Experience, Knowledge

·         High School Degree

·         Proficiency in MS Office

·         Fluency in English


·         Attention to details – Level 1

·         Change and Adaptability – Level 1

·         Communication Skills – Level 2

·         Cultural Awareness – Level 2

·         Customer Focus – Level 2

·         Initiative – Level 2

·         Teamwork – Level 2

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