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Assistant Manager 2 (Manager in Training)
Job Title
Assistant Manager 2 (Manager in Training)
Location
Qatar, Doha
Department
Shop-Decathlon
Role Purpose
Key Accountabilities
  • Greet customers, offer assistance and serve them in order to ensure their needs are answered in atimely manner and in compliance with quality and customer service standards.
  • Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators and assist inpreparing the staff schedule in order to ensure that activities are carried out in the most efficient manner.
  • Communicate sales plans and targets to the Universe team, monitor performance on an on-going basisand suggest corrective actions to hierarchy when needed.
  • Benchmark prices with the competition and recommend price modifications in order to maintain competitiveness.
  • Control merchandising of products in order to optimize sales and ensure it is in line with brand imageand standards.
  • Support the Universe Manager in maintaining inventories and placing product orders to ensureeffective stock management and availability of products.
  • Monitor and identify bestselling items, limited editions and non-moving products on a weekly basis,and report on them to the hierarchy.
  • Motivate team members and provide them with the necessary support in terms of training anddevelopment in order to optimize sales results.
  • Watch for and prevent security risks and thefts, and escalate occurring incidents to the hierarchy in atimely manner in order to avert loss.
  • Handle other related activities such as controlling the process of shipments reception, carrying out theend-of-day closing of the shop, collecting and reporting customers and staff comments to the Manager and other.
Qualifications, Experience, Knowledge
  • Bachelor’s Degree
  • Active participation in at least one sporting activity and good knowledge of sporting products as well asof sporting events
  • Proficiency in MS Office
  • Fluency in English
Competencies
  • Commercial Understanding
  • Attention to details
  • Planning and Organizing
  • Communication Skills
  • Developing and Motivating Others
  • Customer Focus
  • Driving and Achieving results
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