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Sales Associate
Job Title
Sales Associate
Location
Qatar, Doha
Department
Shop
Role Purpose
Key Accountabilities
  • Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
  • Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable
  • Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times
  • Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
  • Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping
  • Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
  • Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
  • Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
Qualifications, Experience, Knowledge
  • Bachelor's Degree is a plus
  • Fluency in English
  • Proficiency in MS Office
Competencies
  • Attention to details
  • Change and Adaptability
  • Communication Skills
  • Cultural Awareness
  • Customer Focus
  • Initiative
  • Teamwork
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