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Human Resources Field Team Leader
Job Title
Human Resources Field Team Leader
Qatar, Doha
Brand Management
Role Purpose

The HR Field Team Leader is responsible for leading the Human Resources function in-store including; Recruitment, Learning & Development, Compensation & Benefits and Manpower Planning. He/she coordinates with the Brand Management team and local HR departments to ensure productivity and efficiency through a high quality in-store workforce.

Key Accountabilities

Implement and follow up the optimal staff structure according to the stores’ needs and productivity targets by coordinating the distribution of budgeted hours and headcount and ensuring their compliance with applicable local laws and regulations

Follow up on the weekly zoning plans according to the proper division of tasks by ensuring and efficient workforce planning (schedules) and employment activities (duties) for existing and new store

Manage the recruitment process, enhance selection tools and methods, conduct interviews as well as plan and develop strategies and events to increase sources of candidates

Ensure company policies and procedures are consistently implemented (employee handbook, reference guidelines or standard operation procedures, uniform procedures, working hours, staff lockers and the staff room procedures…)

Implement employee relations programs and evaluate their effectiveness (exit interviews, employee surveys, absenteeism and turnover rates…)

Implement the disciplinary policy based on organizational code of conduct, ensuring that no disparate impact or other legal issues arise

Ensure that workplace health, safety and security, comply with local laws, regulations and company’s code of conduct

Implement inductions and on-board processes for new hires, re-hires and transfers

Train, guide and motivate shop managers to develop their teams and manage talent ensuring that employees have the appropriate knowledge, skills, and abilities needed to meet current and future business requirements

Conduct performance assessments of store and department managers, identify potentials and develop training and succession plans

Qualifications, Experience, Knowledge

Bachelor’s Degree in Business Administration or equivalent

Fluency in English; Spanish is a plus

Proficiency in MS Office

5 to 6 years of experience in HR within a retail company


Strategic Thinking

Cultural Awareness

Analytical Thinking

Planning and Organizing

Commercial Understanding

Developing and Motivating Others

Relationship Building

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