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Waiter
Job Title
Waiter
Location
Qatar, Villaggio Mall
Department
F&B-EaTaly
Role Purpose

The waiter is responsible of taking orders and guiding runner while maintaining quality standards.

Key Accountabilities

Arrange table set-ups before and after each customer according to the brand’s set standards

Present customers upon arrival with the menu, assist in their item selection take orders and serve food in a timely manner

Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations

Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty

Collect bill payments from customers and hand them over to the cashier

Qualifications, Experience, Knowledge

High School Degree

1-2 years of experience in customer service in a similar role

Fluency in English; Arabic is a plus

Competencies

Communication Skills

Cultural Awareness

Change and Adaptability

Customer Focus

Driving and Achieving Results

Initiative

Teamwork

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