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Operations Manager
Job Title
Operations Manager
Location
Algeria, Algiers
Department
Operations
Role Purpose

The Operations Manager is responsible for effectively managing the Operations Department to ensure business objectives are met and contribute to the financial targets of the assigned entity. 

Key Accountabilities

Provide managerial support and direction to the Procurement, Logistics, Inventory, Stores Services and Loss Prevention functions

Provide operational assistance for new store openings ensuring set opening dates are met and operating standards are maintained

Achieve financial and operational targets for all aspects of store operations while maintaining a high customer satisfaction level

Develop, implement and enhance all processes and procedures to continuously improve effectiveness/ efficiency of the department, as well as ensure organization operations are carried out in compliance with regulations and laws governing business operations

Evaluate overall operations and regularly report results to the Country Manager and the Chief Operating Officer

Recruit, train, motivate and evaluate his/her team to ensure that the department has the necessary skill base and that staffed are optimally motivated and enabled to maximize their potential and contribution to the company

Prepare the department's annual budget based on set instructions and develop the business plan accordingly to support the objectives set by the Country Manager

Create, implement and oversee a set of operational metrics measuring the effectiveness of the department across all functions

Qualifications, Experience, Knowledge

Bachelor’s Degree in Business Administration or related field; MBA is a plus

6-8 years of experience in a similar field, out of which 3 in a managerial position; experience in retail is a plus

Proficiency in MS Office

Fluency in English

Competencies

Strategic Thinking

Communication Skills

Decision Making

Developing and Motivating Others

Driving and Achieving results

Initiative

Planning and Organizing

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