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Junior Store Services Specialist
Job Title
Junior Store Services Specialist
Location
Lebanon, Beirut
Department
Store Services
Role Purpose
The Junior Store Services Specialist is responsible for coordinating store services requests and ensuring that they are addressed in a timely and effective manner and in compliance with quality standards.
Key Accountabilities
Schedule, control and monitor floor maintenance works to ensure they are done in a timely manner and in compliance with quality standards

Visit all shops on continuous basis, develop a maintenance snag list, and communicate it to the hierarchy

Monitor outsourced civil, mechanical, and electrical works in order to ensure that they are properl done by assigned contractors

Ensure the abidance of cleaners by the company’s attendance, hygiene and grooming standards and monitor cleanliness of shops on continuous basis

Prepare status reports concerning insurance claims, and submit them to the Loss Prevention Department

Participate actively in staff meetings in order to get informed of new policies and other services related issues
Qualifications, Experience, Knowledge
2-3 years of experience in a similar field; Previous experience in retail is a plus

Knowledge and effective use of the principles and processes of providing customer and personal services

Proficiency in MS Office

Fluency in English
Competencies
Attention to Details

Analytical Thinking

Communication Skills

Customer Focus

Driving and Achieving Results

Planning and Organizing

Teamwork
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