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Training and Development Specialist
Job Title
Training and Development Specialist
Location
Egypt, Cairo
Department
Human Resources
Role Purpose
The Training and Development Specialist is responsible for providing a professional training service within general policies and professional standards in compliance with the Organiza��onal Development strategy, in order to improve employees competencies and company capabili��es.
Key Accountabilities
Conduct training needs assessments under the consultation of the hierarchy; prepare and deliver training courses in line with the Training Needs Analysis (TNA) and in compliance with the company guidelines Foster brand awareness and customer service among staff through targeted training sessions and development programs Administer employees performance and development programs in coordination with the Employee Relations Department, and provide line managers with the necessary support on the matter Conduct shop and back-office orientation programs as well as Group Orientation in order to ensure an effective induction of new employees in addition to a proper transmission of the company values and culture Monitor and record training activities and programs’ effectiveness for training delivered in own area Research and coordinate with external training providers when needed in order to outsource training programs Keep track of training costs and participate in the preparation of reports in order to justify expenditures
Qualifications, Experience, Knowledge
Bachelor’s Degree in Human Resources, Psychology, or Business Administration 2-4 years of experience in a similar field; Retail training experience is a major plus Fluency in English Proficiency in MS Office
Competencies
Self Confidence Change and Adaptability Communication Skills Cultural Awareness Customer Focus Developing and Motivating Others Planning and Organizing
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