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Hostess
Job Title
Hostess
Location
Oman, Muscat
Department
F&B-Kosebasi
Role Purpose
The hostess is responsible for greeting customers as they arrive and as they leave while ensuring they had an excellent dining experience.
Key Accountabilities
  • ·        Schedules dining reservations and arranges parties or special servicesfor diners and inform the Manager for him to coordinate the neededpreparations
  • ·        Greet arriving customers with a friendly and welcoming approach, seatthem and provide menus as they wait for the waiter/waitress toserve them
  • ·        Provide support in inspecting the serving stations in the dining areato ensure neatness and cleanliness
  • ·        Direct and instruct waiters/waitresses on customer needs to ensurecustomers receive fast and quality service from the moment they arrive
  • ·        Prepare the workstation, maintain an organized reservation book andalways make sure the menus are wiped down, free of spots or stains, and complete

 

Qualifications, Experience, Knowledge
  • ·        High School Degree
  • ·        One year of experience in a similar role
  • ·        Fluency in English

 

Competencies
  • ·        Change and Adaptability
  • ·        Commercial Understanding
  • ·        Communication Skills
  • ·        Cultural Awareness
  • ·        Customer Focus
  • ·        Initiative
  • ·        Teamwork
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