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The Counter Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.
Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable
Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times
Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping
Arrange and display received merchandise under the direction of the Merchandiser/Shop Manager; change tag prices of products during promotion periods or as needed
Take measurements for any needed alteration, assign price according to set pricelist, fill the alteration book, and notify tailor of the amendments
Qualifications, Experience, Knowledge
Bachelor's Degree is a plus
Fluency in English
Proficiency in MS office
Attention to detailsChange and AdaptabilityCommunication SkillsCultural AwarenessCustomer FocusInitiativeTeamwork
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