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Head of Supply Chain - Business Excellence
Job Title
Head of Supply Chain - Business Excellence
Jordan Head Office
Role Purpose

The Head of Supply Chain - Business Excellence is responsible for overseeing the Supply Planning and Stock Management business excellence functions and developing a plan that will deliver the requisite level of service. He/she will provide leadership for all demand and supply activities while controlling costs as well as improving efficiency and accuracy in the management of stocks.

Key Accountabilities

·         Ensure an effectual implementation of the human capital management program for his team including a systematic follow up on employee turnover rate, satisfaction index, and retention rates

·         Develop, implement and enhance all processes and procedures to continuously improve the effectiveness and efficiency of the department whilst owning the successful implementation and management of all internal controls

·         Prepare the department's annual budget and manage the operations within the parameters of the approved budget

·         Create, implement and oversee a set of operational metrics measuring the efficiency and effectiveness of the department

·         Keep abreast of industry trends, challenges, opportunities as well as market activities in order to ensure competitive edge

·         Develop and maintain productive working relationships with stakeholders to foster business improvement and objective achievement

Qualifications, Experience, Knowledge

·         Bachelor’s degree in Business Administration or Management. Master’s degree  in Supply Chain Management is a major plus

·         10 years of experience in Supply Chain functions, out of which 5 in a supervisory role

·         Proficiency in MS Office

·         Fluency in English


·         Customer Focus

·         Attention to details

·         Communication Skills

·         Developing & Motivating Others

·         Driving and Achieving results

·         Analytical Thinking

·         Decision Making

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