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Sales Associate
Job Title
Sales Associate
Oman, Muscat
Shop-Virgin Megastore
Role Purpose
The Sales Associate is responsible for serving customers on the shop floor and answering their needs in
a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales
Key Accountabilities
*Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer    service standards
*Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggestion gift vouchers when applicable
*Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times
*Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
*Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping
*Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
*Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
*Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
Qualifications, Experience, Knowledge
* Bachelor's Degree is a plus
* Fluency in English
* Proficiency in MS office
*Attention to details
*Change and Adaptability
*Communication Skills
*Cultural Awareness
*Customer Focus
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