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Waiter
Job Title
Waiter
Location
Qatar, Doha
Department
Food and Beverage
Role Purpose
The waiter is responsible of taking orders and guiding runner while maintaining quality standards.
Key Accountabilities
  • Arrange table set-ups before and after each customer according to the brand’s set standards.
  • Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
  • Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
  • Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty.
  • Collect bill payments from customers and hand them over to the cashier.

 

Qualifications, Experience, Knowledge
  • High School Degree
  • 1-2 years of experience in customer service in a similar role
  • Fluency in English; Arabic is a plus

 

Competencies
  • Communication Skills
  • Cultural Awareness
  • Change and Adaptability
  • Customer Focus
  • Driving and Achieving results
  • Initiative Teamwork

 

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