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Style Advisor
Job Title
Style Advisor
Location
Qatar, Doha
Department
Shop-Massimo Dutti
Role Purpose

The Style Advisor is responsible for providing the customers with an easy, fashionable, personal and fun customer experience.

Key Accountabilities
  • Identify the needs of the customer, tailor to their style and build relationships to exceed their expectations.
  • Meet customers’ needs and advise them on the proper outfit, and assist in the fitting rooms to determine the most effective approach with each customer accordingly.
  • Maintain the store to ensure the customers enjoy a relaxed, engaging, and well-organized selling environment.

  • Drive customer relationships and sales volume based on his/her product expertise reflecting and spotting trends.
  • Build client base by consistently adding new clients and working to develop relationships with existing clients.
  • Assist in taking accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.
Qualifications, Experience, Knowledge
  • Bachelor’s degree
  • 3 years of experience in fashion retail and customer service
  • Proficiency in MS Office
  • Fluency in English
Competencies
  • Relationship Building
  • Customer Focus
  • Planning and Organizing
  • Communication Skills
  • Commercial Understanding
  • Attention to details
  • Cultural Awareness
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