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HR Field Team Leader
Job Title
HR Field Team Leader
UAE, Dubai
Human Resources
Role Purpose

The HR Field Team Leader is responsible for leading the Human Resources function in-store including;

Recruitment, Learning & Development, Compensation & Benefits and Manpower Planning. He/she

coordinates with the Brand Management team and local HR departments to ensure productivity and

efficiency through a high quality in-store workforce.

Key Accountabilities

Implement and follow up the optimal staff structure according to the stores’ needs and productivity

targets by coordinating the distribution of budgeted hours and headcount and ensuring their

compliance with applicable local laws and regulations.

Follow up on the weekly zoning plans according to the proper division of tasks by ensuring and

efficient workforce planning (schedules) and employment activities (duties) for existing and new store

Manage the recruitment process, enhance selection tools and methods, conduct interviews as well as

plan and develop strategies and events to increase sources of candidates.

Ensure company policies and procedures are consistently implemented (employee handbook,

reference guidelines or standard operation procedures, uniform procedures, working hours, staff

lockers and the staff room procedures…)

Implement employee relations programs and evaluate their effectiveness (exit interviews, employee

surveys, absenteeism and turnover rates…)

Implement the disciplinary policy based on organizational code of conduct, ensuring that no disparate

impact or other legal issues arise.

Ensure that workplace health, safety and security, comply with local laws, regulations and company’s

code of conduct.

Implement inductions and on-board processes for new hires, re-hires and transfers

Train, guide and motivate shop managers to develop their teams and manage talent ensuring that

employees have the appropriate knowledge, skills, and abilities needed to meet current and future

business requirements.

Conduct performance assessments of store and department managers, identify potentials and develop

training and succession plans.


Qualifications, Experience, Knowledge


Bachelor’s Degree in Business Administration or equivalent

Fluency in English; Spanish is a plus

Proficiency in MS Office

5 to 6 years of experience in HR within a retail company



Competency Level

Strategic Thinking 2

Cultural Awareness 2

Analytical Thinking 2

Planning and Organizing 3

Commercial Understanding 2

Developing and Motivating Others 2

Relationship Building 3

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