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Assistant Manager 2
Job Title
Assistant Manager 2
Location
UAE, Abu Dhabi
Department
Shop-Oysho
Role Purpose

Support Assistant Manager and the Store Manger in store operation.

Key Accountabilities

Communicate sales plans and targets to the Shop team, monitor performance on an on-going basis, and suggest corrective actions to hierarchy when needed

Assign routine and non-routine tasks and assist in the schedule preparation for the Sales Associates, Cashiers and Coordinators (when applicable) and ensure that activities are carried out in the most efficient manner

Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards

Report occurring operational issues and handle customer complaints in in a timely manner, suggest solutions or escalate them as appropriate in order to ensure operational and customer satisfaction

Handle or assist the Shop Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products

Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results

Supervise the Opening/ Closing process of the shop in order to ensure that all set procedures regarding petty cash, reporting, systems, etc. are respected

Qualifications, Experience, Knowledge
Bachelor's Degree
Fluency in English
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