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Senior Store Services Specialist
Job Title
Senior Store Services Specialist
Location
Egypt, Cairo
Department
Operations
Role Purpose

The Senior Store Services Specialist is responsible for supervising provided store services in order to ensure compliance with quality standards and resolves occurring problems within scope of authority.
Key Accountabilities
  • Ensure proper maintenance of office and stores on daily basis in assigned areas as requested by the hierarchy and in compliance with departmental and company policies and procedures
  • Inspect problematic areas, make recommendations, coordinate and/or conduct repair, improvements, installation, and maintenance
  • Inspect workmanship of installations in order to ensure conformity to plans and specifications on facility maintenance projects
  • Support the development of facilities policies, procedures and processes and establish best practices methodology (such as in energy management) in order to maintain retail chain and supporting functions
  • Manage schedules and all maintenance works and provide support to the stores and the back office Assist in the management of the maintenance team and contractors Prepare progress reports on facilities maintenance projects
Qualifications, Experience, Knowledge
  • 5 years of experience in a similar field
  • Previous experience in retail is a plus
  • Knowledge and effective use of the principles and processes of providing customer and personnel services
  • Fluency in English
  • Proficiency in MS Office
Competencies
  • Attention to details
  • Analytical Thinking
  • Planning and Organizing
  • Customer Focus
  • Driving and Achieving results
  • Relationship Building
  • Self - Development
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