Kids 14 Bike Ocean500, Blue

I bought the kids bike few weeks ago and the child didn�t even ride it for a mile or two but the brake isn�t working anymore. Apart from that the bike is good quality, services great on top of it assembling is free.

Hi this is Yuen who bought a bike with stabiliser for above 3 years old. However the day when we received, we just call customer service team what we should do as the stabiliser cannot install probably and asked if we have something missing, so the one who answer the phone admitted IT WAS A PRODUCTION PROBLEM AND NOTHING THEY CAN DO WITH IT and reply if we can push harder and try to fit the screw in then should be fine. So we trusted the advise and try to put the screw in for the stabiliser. HOWEVER, the second time when we used, the stabiliser already loosened and came out in the middle of the traffic road. Can you imagine how dangerous for the 3 years old and me holding the bike in the middle of the traffic road and pick up the bike and the black small thing which tightened the stabiliser. And now. The second time, it came off again and we lost it. I know this is very valuable bike but doesn�t mean it cannot meet the safety standards and below standards. This was my son Christmas present and now it already broken before Christmas and ruin our day. Do u mind if I can know what I should do for the bike pls We cannot even use it now as my son is the first time to ride a bike.

Hi this is Yuen who bought a bike with stabiliser for above 3 years old. However the day when we received, we just call customer service team what we should do as the stabiliser cannot install probably and asked if we have something missing, so the one who answer the phone admitted IT WAS A PRODUCTION PROBLEM AND NOTHING THEY CAN DO WITH IT and reply if we can push harder and try to fit the screw in then should be fine. So we trusted the advise and try to put the screw in for the stabiliser. HOWEVER, the second time when we used, the stabiliser already loosened and came out in the middle of the traffic road. Can you imagine how dangerous for the 3 years old and me holding the bike in the middle of the traffic road and pick up the bike and the black small thing which tightened the stabiliser. And now. The second time, it came off again and we lost it. I know this is very valuable bike but doesn�t mean it cannot meet the safety standards and below standards. This was my son Christmas present and now it already broken before Christmas and ruin our day. Do u mind if I can know what I should do for the bike pls We cannot even use it now as my son is the first time to ride a bike.

Great beginners bike. Bought for my 3 year old son, who is now 5 and starts to ride without the stabilisers. Still in a great condition, though used quite often.

Great beginners bike. Bought for my 3 year old son, who is now 5 and starts to ride without the stabilisers. Still in a great condition, though used quite often.